Neurealm Policy Central

Welcome to Neurealm Policy Central

The Single Source of Truth for Policies, Processes, Standards, Compliance, and Governance

Welcome to Neurealm Policy Central, the official repository for all approved organizational policies, processes, standards, procedures, guidelines, templates, certifications, and compliance-related information across Neurealm.

Neurealm Policy Central serves as the organization’s central knowledge hub for Quality, Information Security, Privacy, IT Service Management, Artificial Intelligence Governance, Occupational Health & Safety, Risk Management, Business Continuity, and Regulatory Compliance.

This portal has been established to ensure that employees, management, auditors, customers, partners, suppliers, and other stakeholders have access to the latest approved documentation and management system information that governs our business operations.

Our Commitment to Excellence

At Neurealm, we are committed to delivering secure, reliable, high-quality, and compliant services through internationally recognized management systems and industry best practices.

Our integrated Business Management System (BMS) is designed to:

Enhance customer satisfaction.
Protect information and intellectual property.
Ensure privacy and responsible handling of personal data.
Promote employee health, safety, and well-being.
Improve operational efficiency and service quality.
Enable responsible adoption of Artificial Intelligence.
Drive continual improvement and organizational excellence.
Management Systems & Certifications

Neurealm maintains management systems and compliance programs aligned with globally recognized standards, including:

Quality Management
ISO 9001:2015 – Quality Management System (QMS)

IT Service Management
ISO 20000-1:2018 – IT Service Management System (ITSMS)

Information Security Management
ISO/IEC 27001:2022 – Information Security Management System (ISMS)

Privacy Information Management
ISO/IEC 27701:2025 – Privacy Information Management System (PIMS)
Digital Personal Data Protection Act (DPDPA)

Artificial Intelligence Governance
ISO/IEC 42001:2023 – Artificial Intelligence Management System (AIMS)

Occupational Health & Safety
ISO 45001:2018 – Occupational Health & Safety Management System (OHSMS)

Industry and Customer Assurance Programs
SOC 2 Type II
PCI-DSS
HIPAA
TISAX®
CMMI Maturity Level 3

What You Will Find in Neurealm Policy Central
Certifications & Compliance Repository
Certifications
Audit Reports
Compliance Statements
Regulatory Compliance Information
Policies
Corporate Policies
Quality Policies
Information Security Policies
Privacy Policies
AI Governance Policies
IT Service Management Policies
Health & Safety Policies
HR Policies

Processes
Business Processes
Project Management Processes
IT Service Management Processes
Information Security Processes
Privacy Management Processes
Risk Management Processes
Supplier Management Processes
Business Continuity Processes

Standard Operating Procedures (SOPs)
Operational SOPs
Security SOPs
Delivery SOPs
Compliance SOPs
Facilities SOPs
Health & Safety SOPs

Templates & Forms
Risk Assessment Templates
Audit Checklists
Security Assessment Forms
Vendor Assessment Templates
Project Templates
Compliance Forms
Customer & Audit Support
Customer Security Questionnaire Responses
Third-Party Risk Assessment Support
Compliance FAQ Repository
Standard Evidence Library
Certification Repository
Audit Support Documentation

Why Neurealm Policy Central Matters

Neurealm Policy Central helps ensure:

Consistent execution of organizational processes.
Compliance with applicable standards, regulations, and contractual obligations.
Easy access to approved and current documentation.
Improved audit readiness.
Faster response to customer onboarding and security assessments.
Effective risk management and governance.
Continual improvement across all business functions.
Document Governance

All documents available within Neurealm Policy Central are controlled documents and are subject to periodic review, approval, and version control.

Users are expected to:

Refer only to the latest approved documents available on this portal.
Follow established policies, processes, and procedures.
Report any discrepancies or improvement opportunities.
Contact the respective document owner when clarification is required.
Supporting Customer Trust

Neurealm Policy Central also serves as a reference repository for responding to:

Customer Onboarding Assessments
Supplier Security Assessments
Third-Party Risk Management (TPRM) Reviews
Cybersecurity Questionnaires
Privacy Assessments
Regulatory Audits
Customer Due Diligence Reviews

The portal provides standardized responses, evidence references, policies, certifications, and process documentation to support accurate and consistent customer communications.

Our Philosophy

Quality by Design. Security by Default. Privacy by Commitment. Safety by Culture. Excellence through Continual Improvement.

Every employee contributes to maintaining and improving our Business Management System. By following approved processes and embracing continual improvement, we strengthen customer trust, operational excellence, compliance, and business resilience.