Quality by Design. Security by Default. Privacy by Commitment. Safety by Culture. Excellence through Continual Improvement.

NeuPolicyCentral

Our Commitment to Excellence

At Neurealm, we are committed to delivering secure, reliable, high-quality, and compliant services through internationally recognized management systems and industry best practices.

Our integrated Business Management System (BMS) is designed to:

  • Enhance customer satisfaction.
  • Protect information and intellectual property.
  • Ensure privacy and responsible handling of personal data.
  • Promote employee health, safety, and well-being.
  • Improve operational efficiency and service quality.
  • Enable responsible adoption of Artificial Intelligence.
  • Drive continual improvement and organizational excellence.
  • Management Systems & Certifications

Welcome to Neurealm Policy Central, the official repository for all approved organizational policies, processes, standards, procedures, guidelines, templates, certifications, and compliance-related information across Neurealm.

Neurealm Policy Central serves as the organization’s central knowledge hub for Quality, Information Security, Privacy, IT Service Management, Artificial Intelligence Governance, Occupational Health & Safety, Risk Management, Business Continuity, and Regulatory Compliance.

This portal has been established to ensure that employees, management, auditors, customers, partners, suppliers, and other stakeholders have access to the latest approved documentation and management system information that governs our business operations.

  • Neurealm maintains management systems and compliance programs aligned with globally recognized standards, including:
  • Quality Management
    • ISO 9001:2015 – Quality Management System (QMS)
  • IT Service Management
    • ISO 20000-1:2018 – IT Service Management System (ITSMS)
  • Information Security Management
    • ISO/IEC 27001:2022 – Information Security Management System (ISMS)
  • Privacy Information Management
    • ISO/IEC 27701:2025 – Privacy Information Management System (PIMS)
    • Digital Personal Data Protection Act (DPDPA)
  • Artificial Intelligence Governance
    • ISO/IEC 42001:2023 – Artificial Intelligence Management System (AIMS)
  • Occupational Health & Safety
    • ISO 45001:2018 – Occupational Health & Safety Management System (OHSMS)
  • Industry and Customer Assurance Programs
    • SOC 2 Type II
    • PCI-DSS
    • HIPAA
    • TISAX®
    • CMMI Maturity Level 3

Policies

Corporate Policies
Quality Policies
Information Security Policies
Privacy Policies
AI Governance Policies
IT Service Management Policies
Health & Safety Policies
HR Policies

Processes

Business Processes
Project Management Processes
IT Service Management Processes
Information Security Processes
Privacy Management Processes
Risk Management Processes
Supplier Management Processes
Business Continuity Processes

Standard Operating Procedures (SOPs)

Operational SOPs
Security SOPs
Delivery SOPs
Compliance SOPs
Facilities SOPs
Health & Safety SOPs

Policies

Certifications & Compliance Repository
Certifications
Audit Reports
Compliance Statements
Regulatory Compliance Information

Templates & Forms

Risk Assessment Templates
Audit Checklists
Security Assessment Forms
Vendor Assessment Templates
Project Templates
Compliance Forms
Customer & Audit Support
Customer Security Questionnaire Responses
Third-Party Risk Assessment Support
Compliance FAQ Repository
Standard Evidence Library
Certification Repository
Audit Support Documentation

Reference Repository

Customer Onboarding Assessments
Supplier Security Assessments
Third-Party Risk Management (TPRM) Reviews
Cybersecurity Questionnaires
Privacy Assessments
Regulatory Audits
Customer Due Diligence Reviews



All documents available within Neurealm Policy Central are controlled documents and are subject to periodic review, approval, and version control.

Users are expected to:

Refer only to the latest approved documents available on this portal.
Follow established policies, processes, and procedures.
Report any discrepancies or improvement opportunities.
Contact the respective document owner when clarification is required.
Supporting Customer Trust

The portal provides standardized responses, evidence references, policies, certifications, and process documentation to support accurate and consistent customer communications.

Every employee contributes to maintaining and improving our Business Management System. By following approved processes and embracing continual improvement, we strengthen customer trust, operational excellence, compliance, and business resilience.